FREQUENTLY ASKED QUESTIONS

Where can I place my order?

We accept orders from reception walk-in’s, over the phone, email and via Facebook.

What are your opening hours?

Grab & Go is open for collections between 8am – 8pm everyday.

What methods of payment do you take?

We take cash and all major credit/debit cards

What is the minimum order?

We have no minimum order whatsoever!

How far in advance do I need to order?

We accept walk-in orders, but to avoid any waiting we suggest placing your order in advance.

How quickly can the food be made?

Most walk-in orders can be done within 10 minutes, however it depends on order size and how busy we are. To save any waiting time we strongly advise to call or place your order ahead of arriving to collect.

Do I have to collect, or do you deliver?

Most Grab & Go orders are for collection only. We do offer a delivery service on occasion – but this is dependent on the size of the order, location, and our availability. If you give us a call, we can advise accordingly.

Up to how any people can I order for through Grab & Go?

There is no limit, however anything above 15 guests we advise you to speak with us to get some guidance and recommendations on quantities. Just give us a call and we will be more than happy to help.

Can we order off menu?

Yes, of course! Anything off menu may require an extra day or two as a lead time but more often than not we are able to accommodate.

Does your food come as 'hot and ready to eat'?

Yes, this is available for our entire menu and we also have a chilled/frozen option available too (see below).

Do you offer a chilled/frozen range?

Yes! A lot of our menu can be arranged to be chilled for consuming later and we also supply certain items e.g. samosas & spring rolls, uncooked if requested.

Can you work around special dietary requirements?

An increasingly asked question, and the answer is yes absolutely. If you have any particular requirements that do not fit in with our menu choices, let us know and we will endeavour our best to work around your needs.

Can I place a Grab & Go order for our office party, corporate event or meeting?

Yes! Please visit our Corporate page which explains the whole process